The Latest

June 2, 2015 in Update! by Web Master  |  Comments Off on The Latest

Here’s the latest,

As many of you know, we’ve brought the new servers on line. We are no longer utilizing the facilities provided by HostGator and instead have moved to another facility. I’ve already noticed the improvement in service and support!

Currently we are in the process of completing all security audits and upgrading security settings where necessary.

Some of you will notice that password requirements have changed. Modern technology means we no longer have to memorize passwords. Therefore, thanks to modern technology we need to use stronger ones.

All new accounts created will have even stronger passwords. If you try and reset your password you will be confronted with the new requirements. Please abide by them or you may lose access!

Thanks again!

(more to come!)

New Servers Coming Online

March 6, 2015 in Update! by Web Master  |  Comments Off on New Servers Coming Online

New Servers Coming Online

As of March 1st, 2015 all of your web sites and email accounts are being served from a new data center. This new data center offers better internet access, security performance and support than the previously contracted one. The final sync will occur Friday March 6th at 11:59pm eastern.

Documentation has been provided to those who may need to make changes to their E-mail programs (Outlook etc.). It is STRONGLY recommended you modify your accounts to use SSL/TLS security settings and strong passwords for your accounts.

Names of relatives (ex.:UncleMo,Chelsea,Tony2012) , common dictionary words (ex.: cattail098, baseballfiend)and the like will no longer be accepted. This is for your own protection.

If you’ve not made the modifications to your email software, your access to your email accounts may stop working. Please refer to the documentation that has been sent to you.

If you have self registered your domains and had not registered them through SolidHostDesign, you can expect that your sites will be in-accessable until your DNS servers are updated with the new server names.

If you see that you are unable to access your web sites or that you are unable to connect to your email accounts and you have made the proper changes to your software on your computers, please open a support ticket by logging into your accounts. Do not wait a week to do so.

Most importantly, please remember the link that you were using to pay invoices now ends in .net instead of .com!

As always, wishing you the best (and heat to those up north!!)

RB